Gleamo Logo White
Gleamo

Refund and Returns Policy

Refund & ReturnsPolicy

Simple returns on damaged or incorrect items.

Refund and Returns Policy

Last Updated: May 2026

At Gleamo, we aim to provide a smooth and hassle-free shopping experience. If you receive a damaged, defective, or incorrect product, we’re here to help.

1. Eligibility for Returns

Products are eligible for return within 2 days of delivery if:

  • The product received is damaged
  • The wrong item was delivered
  • The item is defective
  • The package is incomplete or missing items
  • To qualify for a return:
  • The product must be unused
  • The item should be returned in its original packaging
  • Proof of purchase/order confirmation is required

    2. Non-Returnable Items

    Returns will not be accepted for:

    • Used products
    • Products damaged after use
    • Items without original packaging
    • Products purchased during clearance or special sale offers

    3. Return Request Process

    To request a return, please contact our support team with:
    • Your Order ID
    • Photos/videos of the product
    • A brief description of the issue
    • Requests must be raised within 48 hours of delivery.

    4. Contact Us

    Email: support@gleamo.co.in       

    Gleamo reserves the right to refuse returns that do not meet the conditions mentioned above.